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Terms and Conditions of ticket purchase

Your transaction will be processed by GREAT AMERICAN MUSIC HALL. When you receive your statement, GREAT AMERICAN MUSIC HALL will appear next to this charge.

All sales are final. No refunds or exchanges will be issued for events listed on this website. Events are subject to change in date, time or scheduled act at anytime. In the case of an event cancellation, refunds will be provided via the method of payment originally used.

Resale of any ticket purchased through this website at a price greater than the original ticket price is absolutely prohibited. We have the right to revoke or reclaim possession of any tickets from the buyer who violates such restrictions.

Convenience charges are non-refundable. All tickets are will call unless otherwise noted. Tickets may be picked up at the venue box office or designated up to one hour prior to the event start time. No refunds will be processed for will call tickets left unclaimed at the box office.

The person whose name the tickets were purchased under must have valid state or federally issued photo ID when claiming tickets. No refunds will be processed for patrons who do not have valid identification and are denied entry. You are responsible for checking the age minimum for the event. No refunds will be processed for patrons who are denied entry due to not having valid identification for admittance to an 18+ or 21+ performance.

No refunds or exchanges will be issued for lost tickets.

The ticket holder voluntarily assumes all risk and danger incidental to the event whether occurring prior to, during or after same, including, without limitation injury resulting from any acts or omissions of others (including performers and participants), and actions or omissions of third parties over which the Great American Music Hall (“GAMH”) has no right of control. Ticket holder agrees that GAMH, its agents, or other related persons are neither responsible, nor liable for any injuries, expenses, claims or liabilities resulting from or related to such causes.

Physical possession of the Ticket(s) is being temporarily provided to the holder to merely serve as evidence of a revocable license to attend the event described. GAMH retains outright ownership of the ticket. The license may be revoked with denial of admission to the event (i) for any reason at GAMH’s discretion and (ii) for “cause” with no compensation or refund. As used in the preceding sentence, “cause” shall include, but is not limited to, disorderly conduct at the event, or violation of any of GAMH’s rules and regulations.

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